Our Commitment

808score Responsible Gaming — Play Safely

Betting should be part of the fun, not a dependency. 808score is here to help you understand your limits and maintain healthy habits.

Self-Exclusion Benefits Betting Limit Take a Break Options Strict 18+ Policy
Gaming Is About Fun
Play within an affordable budget
Stay in Control
Help is always available

808score's 6 Responsible Gaming Tools

Our tools to keep your experience safe and enjoyable

Deposit Limit

Set a maximum daily, weekly, or monthly deposit cap yourself. You'll never be able to go beyond your budget.

Session Time Limit

Decide in advance how long you want to play. Once the time is up, your session will end automatically.

Cooling-Off Period

If you need a short break, set a cooling-off period of anywhere from 24 hours to 6 weeks. During this time, placing bets from your account will not be possible.

Self-Exclusion

Take control — you can close your account for anywhere from 6 months to permanently. During this time, you won't receive any marketing messages either.

Loss Limit

Set a cap on how much you're willing to lose over a given period. Once that limit is reached, no further bets can be placed.

Reality Check

You'll receive pop-up notifications hourly or at set intervals, reminding you how long you've been playing and how much you've spent.

1. What Responsible Gaming Actually Means

At 808score, we believe online betting is a form of entertainment — not a way to make a living or escape from stress. Responsible gaming means enjoying the experience while staying in control of your time, money, and mental well-being.

Millions of people enjoy cricket betting or lotteries every day purely for fun. But for a small number, what starts as entertainment can turn into a habit — and gradually become a problem. 808score is committed to making sure that never happens to you.

1.1 Core Principles of Healthy Betting

  • Betting is a small part of entertainment, not the main purpose
  • Only bet money you can afford to lose without affecting your daily life
  • Avoid chasing losses — don't place bets out of frustration or in an attempt to win back what you've lost
  • Borrowing money to chase a win never pays off
  • Set your play time and make time for family and friends

Betting is a game of chance. Every platform carries a house edge over the long run. Keep that in mind and always play for entertainment.

808score offers dedicated responsible gaming tools, flexible limit-setting options, and a live support team. Don't hesitate to reach out for help at any time.

2. Recognising the Signs of a Problem

Problem betting rarely develops overnight — it builds up gradually. If you notice any of the signs below in yourself or someone you know, take them seriously.

Placing bets repeatedly in an attempt to recover losses

Taking on debt or borrowing money to fund your betting

Hiding your betting from family or friends

Feeling restless, irritable, or down when you're unable to bet

Playing late at night, losing sleep or affecting work

Using money set aside for daily expenses on betting

Not keeping track of how much you're spending

Losing interest in other activities you used to enjoy

Please note: If you notice 2–3 of the above signs in yourself, reach out to 808score support right away. Asking for help takes courage.

3. Check Yourself

Answer the questions below honestly. This isn't a test — it's simply a way to understand yourself a little better.

Self-Assessment Questionnaire
Answer each question honestly
1
Did you bet more than you planned last month?
No Sometimes Often
2
Have you ever placed bets to "win back" previous losses?
Never Once or twice Yes, repeatedly
3
Has betting caused arguments with family or friends?
No Once A few times
4
Do you feel uneasy or anxious when you're not betting?
No Sometimes Often
5
Have you spent money on betting that was meant for essential expenses?
No Once Yes

4. How to Set Limits

You can set or adjust any of the limits below at any time from your account settings on 808score. Decreasing a limit takes effect immediately, while increases take effect after 24 hours.

Deposit Limit Set a daily / weekly / monthly deposit cap
Loss Limit Set a cap on how much you're willing to lose within a given period
Session Limit Decide in advance how long you want to play in one sitting
Reality Check Review a spending summary at regular intervals

4.1 Steps to Set a Limit

  • 1
    Log in to your account Log in to 808score and go to your profile menu.
  • 2
    Open the "Responsible Gaming" section Go to your account settings and click on the "Responsible Gaming" tab.
  • 3
    Choose the limit type and amount Select deposit, loss, or session — then enter your preferred amount.
  • 4
    Confirm Save your settings. Reducing a limit takes effect immediately. Increasing one requires a 24-hour waiting period.
Limit Type Duration Takes effect Change
Deposit Limit Daily / Weekly / Monthly Decreases take effect immediately Increases take effect after 24 hours
Loss Limit Daily / Weekly / Monthly Decreases take effect immediately Increases take effect after 7 days
Session Time Limit Per session From the next session Immediate
Cooling-Off 24 hours – 6 weeks Immediate Automatically at expiry

5. Self-Exclusion Process

If you feel you need to step away from betting, self-exclusion is the most effective step you can take. Activating it will completely deactivate your account for a set period.

5.1 Self-Exclusion Duration

  • 6 months: For a short break
  • 1 Year: For an extended break
  • 5 years: In serious situations
  • Permanent: To disable completely

5.2 What Happens During Self-Exclusion

  • Account login will be disabled
  • No bets can be placed
  • Marketing and promotional messages will be stopped
  • You will not receive any bonus offers
  • Any funds in your account will remain safe and can be withdrawn once the period ends

Important: Any attempt to open a new account during a self-exclusion period will be detected and rejected. Use this time honestly and make the most of it.

To activate Self-Exclusion, contact our support team or set it directly from the "Responsible Gaming" section in your account settings.

6. Family Protection

If you suspect a family member has a problematic betting habit, 808score can help.

6.1 What to Do as a Family Member

  • Bring it up calmly and without judgment
  • Contact 808score Support — we also assist with third-party requests on your behalf
  • Arrange professional counseling collectively

6.2 Keep Away from Children

Make sure the 808score app and your login credentials are not accessible to children or minors on your device. Keep your account logged out and never share your password.

For family-related concerns, our support team is here to help with complete confidentiality. Email us: support@808score.click

7. 18+ Age Policy

808score requires users to be at least 18 years old to register. This isn't just a rule — it's a policy we strictly enforce to protect the mental and financial well-being of minors.

7.1 Age Verification Process

  • Date of birth is required at registration
  • KYC verification with a National ID is required before making a withdrawal
  • Suspicious accounts may be subject to additional verification
  • If a user is found to be under 18, their account will be closed immediately

Warning: Anyone who opens an account using false age information is committing a legal violation, and both the account and any deposited funds may be forfeited.

8. Help & Support

If you feel that betting is having a negative impact on your life, don't wait to seek help. One step forward can change everything.

8.1 808score Support

  • Live Chat: Chat Live 24/7
  • Email: support@808score.click — response within 24 hours
  • Account Settings: Set limits and self-exclusion directly

8.2 The Importance of Professional Support

In serious situations, seeking help from a professional mental health counselor is the most effective course of action. Reach out to your nearest health center or mental health service.

Remember — seeking help is not a sign of weakness. It's a sign of responsibility toward yourself and your family. 808score is always here for you.

Responsible Gaming FAQs

Check the questions below for quick answers

Yes, but there are rules. Reducing a limit takes effect immediately. However, requests to increase a limit will only take effect after 24 hours — to prevent impulsive decisions from blowing your budget.

No. Your account balance remains fully secure throughout the self-exclusion period. Once it ends and your account is reactivated, or by contacting support, you can withdraw your funds.

A Cooling-Off period is a short-term break (24 hours to 6 weeks) after which your account is reactivated automatically. Self-Exclusion is long-term (6 months to permanent) and requires you to submit a request to regain access once the period ends.

Not directly, as account security means only the account holder can change their own settings. However, if a family member contacts support, we can arrange assistance.

At set intervals — such as every 30 minutes or every hour — a pop-up will appear showing how long you've been playing, how much you've deposited, and how much you've lost. It's designed to keep you informed and in control.

Play responsibly and enjoy the experience

Sign up with 808score and set your limits from day one for a safer betting experience. Start with as little as ৳50 via Mobile Pay.

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