Legal Documents

808score Privacy Policy — How We Keep Your Data Safe

How much we value your personal data, how it's collected, and how it's used — it's all laid out here, clearly and transparently.

Last Updated: January 2026
SSL Encryption
Data Is Never Sold
Secure Storage
In Your Hands

Our 6 Commitments to Protecting Your Privacy

How 808score Keeps Your Information Secure

We Do Not Sell Your Data

Your personal data is never sold to third parties. This is 808score's most fundamental commitment.

SSL Encryption

All transactions and data transfers are protected with 256-bit SSL encryption — completely unreadable to outside parties.

Your Controls

You can request to view, correct, or delete your data at any time.

Secure Storage

Your data is stored on encrypted servers. Multiple layers of security are in place to prevent unauthorised access.

Opt-Out Option

You can opt out of marketing and promotional messages at any time — no hassle.

Transparency in English

Everything is explained in plain, simple language instead of complex legal jargon, so you can truly understand what's going on.

1. Introduction & Scope

Welcome to 808score. This Privacy Policy ("Policy") explains how 808score collects, uses, stores, and protects your personal information when you use our website or mobile app.

This policy applies to all users in Bangladesh. By creating an account or using the 808score website, you are considered to have accepted this Privacy Policy.

We've written this policy in plain language so you can clearly understand what we do — and don't do — with your information. If you have any questions, feel free to reach out to our support team.

1.1 Data Controller

808score is the data controller for all personal information collected on this platform. You can contact us directly for any privacy-related queries.

1.2 Scope of This Policy

This Privacy Policy applies to the 808score main website, mobile app, live chat, and email communications. Third-party links and services are governed by their own respective policies.

2. What Information We Collect

808score collects only the data that's necessary. We never ask for information that isn't needed.

2.1 Information You Provide Directly

Data Type When It's Collected Required?
Mobile Number At registration Yes
Full Name Registration / KYC Yes
Date of Birth At registration Yes
Email Address At registration Optional
National ID Card During KYC Verification For Withdrawals
Payment Information At Deposit / Withdrawal For Transactions

2.2 Automatically Collected Information

When you use our website or app, the following information may be collected automatically:

  • IP address and geographic location (down to city level)
  • Device Type, Operating System & Browser
  • Time spent on the site and pages visited
  • At Login & Logout
  • Betting & Transaction History

Why we need this information: This is primarily used to prevent fraud, secure your account, and improve your overall experience.

2.3 Data Received from Third Parties

Limited information may be received from third parties during payment processing (Mobile Pay, Nagad, Rocket) or identity verification. This is used strictly for verification purposes.

3. How We Use Your Data

808score uses your information for the following purposes. Each purpose has a clear and lawful basis:

3.1 Service Delivery & Operations

  • Account Creation, Management & Verification
  • Deposit & Withdrawal Processing
  • Placing Bets & Settling Results
  • Bonus & Promotion Delivery
  • Providing Customer Support

3.2 Security & Fraud Prevention

  • Detecting Duplicate Accounts
  • Suspicious Transaction Monitoring
  • Preventing Unauthorised Account Access & Hacking
  • Anti-Money Laundering (AML Policy)

3.3 Communications & Marketing

With your consent, we may contact you for the following purposes:

  • Important Account Notifications (no consent required)
  • Updates on new bonuses and promotions (opt-out available)
  • Informing you about new platform features

To stop receiving marketing messages, click the "opt-out" link at the bottom of any SMS or email, or let our support team know.

3.4 Product Development & Analytics

Overall usage patterns are analyzed to improve the platform experience. This analysis is always done at an aggregate level — never at an individual level.

4. Who We Share Your Data With

808score does not sell your personal data. However, limited information may be shared with trusted partners in specific circumstances:

4.1 Payment Processors

Necessary payment details are shared with Mobile Pay, Nagad, or Rocket when processing transactions. This information is used solely to complete the transaction.

4.2 Identity Verification Services

During the KYC process, National ID Card details may be shared with an authorized verification service for identity validation.

4.3 Legal Obligations

Data may be disclosed in response to a valid court order or lawful request from a law enforcement authority. Only the minimum necessary information is provided in such cases.

To be clear: 808score never shares your information with advertisers, data brokers, or other betting platforms.

4.4 Business Transfers

In the event of a future merger or acquisition involving 808score, user data may be transferred to the new owner. You will be notified in advance if this occurs.

5. Cookies & Tracking Technologies

The 808score website and app use cookies and similar technologies to enhance your browsing experience.

5.1 Cookie Types

Type Purpose Duration
Essential Cookies Login Sessions & Security Until End of Session
Functional Cookies Remembering Language & Preferences 1 year
Analytics Cookies Understanding Site Usage 6 months
Marketing Cookies Relevant Advertising 30 days

5.2 Cookie Controls

You can disable or delete cookies through your browser settings. Note that turning off essential cookies may affect certain features of the site.

6. How We Protect Your Data

808score uses industry-standard technology and practices to protect your data. Security is an ongoing commitment, and we regularly audit our systems.

6.1 Technical Security

  • 256-bit SSL/TLS Encryption: All data transmissions are encrypted
  • Password Hashing: Passwords are never stored in plain text
  • Two-Factor Authentication (2FA): Additional Security Layers
  • Firewall & DDoS Protection: Attack Prevention
  • Regular Security Audits: Vulnerability Detection & Resolution

6.2 Organisational Safeguards

  • Only authorized personnel have access to personal data
  • All data access activity is logged
  • Staff receive regular privacy and data protection training

In the event of a data breach, affected users will be notified as quickly as possible and advised on steps to protect themselves.

7. Your Rights

You have rights over your personal data. 808score respects these rights and is committed to helping you exercise them.

Right to Access You can request to view the information we hold about you.
Right to Rectification You may request corrections to any inaccurate or outdated information.
Right to Erasure You may request deletion of your data under certain conditions.
Right to Object You may object to marketing communications or specific uses of your data.
Portability You can request a download of your personal data.
Right to Restriction You can restrict how your data is used in certain circumstances.

7.1 How to Exercise Your Rights

To exercise any of the rights above, support@808score.clickEmail us or reach out via live chat. We typically respond within 14 business days.

8. Children's Privacy

808score strictly does not serve anyone under the age of 18. If we discover that a minor has created an account, it will be closed immediately and all associated data will be deleted.

If you believe a minor is using an 808score account, please support@808score.clickto let us know. We'll act promptly.

9. Data Retention Period

808score does not retain your data indefinitely. Each type of information has a defined retention period:

  • Account Information: Up to 5 years after account closure (where legally required)
  • Transaction Records: 7 years (as required by financial regulations)
  • KYC Documents: 5 years after verification
  • Cookie Data: 30 days to 1 year (depending on type)
  • Live Chat Logs: 2 years (for support quality improvement)
  • Marketing Preferences: Updated within 30 days of opting out

Once the retention period expires, data is securely deleted or anonymized.

10. Changes to the Privacy Policy

808score may update this Privacy Policy from time to time. How you're notified will depend on the nature of the change:

  • Minor Changes: The "Last Updated" date at the top of the page will be changed
  • Significant Changes: 7 days' notice will be given via SMS or app notification
  • Fundamental Changes: Consent will be collected again

Continuing to use the platform after any changes are made will be considered acceptance of the updated policy. Please review the new policy when you receive a notification.

11. Contact & Complaints

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. We're committed to getting back to you.

11.1 Contact Channels

  • Email: support@808score.click
  • Live Chat: Available 24/7 on the website or app

11.2 Complaints Process

Complaints are acknowledged within 48 hours of receipt and resolved within 14 business days in most cases. For complex issues that take longer, updates will be provided.

Please Note: This Privacy Policy Terms & ConditionsReading it alongside will give you a complete picture.

Privacy Questions We're Asked Most

Check below for quick answers

No, never. 808score does not sell user personal data to any third party. This is our most fundamental commitment — with no exceptions.

In accordance with legal and financial regulations, certain data is retained for a specified period after account closure (up to 5–7 years). Once the retention period ends, all data is securely deleted.

Email us at support@808score.click or submit a request via live chat. After verifying your identity, we'll provide a full breakdown of your data within 14 business days.

Yes, at any time. Every SMS or email includes an opt-out option. You can also contact support and your preferences will be updated within 30 days. Note that essential account-related communications cannot be turned off.

Yes. When you make a payment, only the information required to complete the transaction is sent to Mobile Pay's servers, secured with SSL encryption. 808score never stores your Mobile Pay PIN or full account details.

Play Safe, Enjoy with Peace of Mind

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